Conference Call Statistics

While it is true that internet technology is fast shrinking the size of the world into a local community, communication technologies have plugged into the global opportunities created to facilitate face-to-face digital communications via conference calls.
The rise and adoption of conference calls by digital communication companies has made it possible for business executives to chat or hold business discussions with employees and partners worldwide – and at the cheapest rates possible. Consumers also prefer engaging in conference calls because they pay the lowest rate imaginable or exempted from paying anything most of the time.

Statistics on how conference calls have impacted businesses and consumers

Official statistics reveal that 87% of businesses and consumers who rely on conference calls for instant communication prefer it to face-to-face communication where distance is an issue. To this extent, the following are some of the stats on the use of conference calls and how it has impacted everyone from around the world:

Video web conferencing and phone conference calls go hand-in-hand 75% of the time

Considering the rate at which business managers adopt the use of conference calls and video web conferencing, official stats reveal that both digital communications go hand-in-hand 75% of the time. Depending on the purpose and budget for the calls, business managers may decide to phone conference calls which are much cheaper than video web conferencing which require screen chats and costlier.

Users use web conference at least once per week with a 45% adoption rate

The problem with using conference calls or alternatively video web conferencing is that it is very addictive. You get hooked on it once you try it, and the positive user experience causes you to rely on their use than having to travel to communicate with your staffs or loved ones.

Conference calls save 30% in travel costs and 70% of employees prefer its use

Hundreds of auto accidents are prevented annually with the use of conference calls to engage in instant communications with people around the world simultaneously. To this extent, conference calls save users 30% in travel costs not to mention the fact that 70% of company employees around the world prefer using it because of the convenience and ease attached to its use.

For 96% of remote workers, they insist conference calls improve productivity

A 2015 survey showed that 68% of millennial job seekers would turn down job offers where remote work is not possible, while 96% of remote workers say the use of conference calls and video web conferencing improve productivity. Remote teams can send files via emails and other IM platforms and there is increased collaboration with the use digital collaboration work tools.

A survey of 75% business organizations reveal they consider the use of conference calls

Business organizations now admit conference calls and its alternatives help them save money, promote employees health, and increase productivity while enhancing global collaboration. About 75% of surveyed business organizations say they consider adopting conference calls among their global workforce to save time, money and improve results.

In a related study, researchers stated that conference calls have come to stay and may soon replace web conferencing since you don’t necessarily need a computer for connecting conference calls. In the final analysis, conference calls appear to be much cheaper than web conferencing and many businesses could use the extra saving.

It must be pointed out that what is suitable for one company may not be for the other, so businesses would do best to research on their needs and the options available for meeting such needs. Web conferencing among other digital networking communication systems has its place in daily business, but conference calls is surely the way to go.

Ultimately, conference calls are cheap and affordable; they are quick and easy to set up; and you can connect an unlimited number of people from within and outside the country simultaneously. You can save the names of people to call in advance and with the touch of a button connect tens of them without hassles. The clarity of voice calls will awe all call participants and you can be certain conference calls are the next in-thing in today’s businesses.


7 Must-Know Video Conferencing Statistics

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VOIP Market Statistics And Projections – 2013

An eMarketer report in 2008 predicted the number of VOIP subscribers to reach 196.3 million worldwide by 2012. It should be interesting to look at these figures with the benefit of hindsight. According to a report released by Point Topic earlier this year, we seem to have missed those numbers quite significantly. According to the report, the total number of VOIP subscribers by the end of 2012 stood at 151.5 million. This is how the numbers stack up when distributed geographically

Region Market Share
North America 25.1%
America (others) 4.5%
Asia-East 35.7%
East Europe 1.2%
Rest of Europe 33%
Oceania 0.5%

So as you can see, VOIP is still strongly associated with the developed world and regions in Asia that have always been strong in the area of telecommunications. The report lists the following countries as the largest in the VOIP market.

Country Subscribers in millions (Q1 2013)
USA 34.21
Japan 30.99
France 22.48
South Korea 12.54
China 11.85
Germany 11.05
Brazil 5.30
Netherlands 4.86
Canada 4.73
UK 4.17

However, in terms of percent growth, emerging countries rule the roost. Lithuania, Puerto Rico, Poland, Ireland and Brazil form the top 5 in this list. According to Infonetics, VOIP is expected to be an $80 billion industry by 2017. This would mean a 7% compounded annual growth rate from 2012. This is expected to be primarily driven by businesses since residential connections are expected to only grow at 3% CAGR during this period. The report notes that SIP trunking is one of the popular growth areas have risen 23% from the second half of 2012 to the first half of 2013.

The Infonetics report further looks into the VOIP equipment providers who have largely benefitted from this growth. Here are the largest 5 providers in terms of global revenue share

Rank Provider
1 Huawei
2 Alcatel-Lucent
3 Genband
5 Acme Packet

Despite the bullish growth projections, the market itself is reportedly under-served according to the New York based Eastern Management group. In their research, the firm projects the number of SIP phones sold to double between now and 2018. Going by these metrics, the firm notes that new entrants could easily take up to 10% market share.

Given these fast changing numbers, it would be interesting to revisit these numbers in a couple of years from now to see how things have changed.

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